{"id":29562,"date":"2019-11-28T22:57:17","date_gmt":"2019-11-28T21:57:17","guid":{"rendered":"https:\/\/www.wondercrow.ch\/digitalisierung-und-gesamterneuerung-fachsysteme-bundesamt\/"},"modified":"2026-09-21T07:36:47","modified_gmt":"2026-09-21T05:36:47","slug":"digitalisierung-und-gesamterneuerung-fachsysteme-bundesamt","status":"publish","type":"post","link":"https:\/\/www.wondercrow.ch\/en\/digitalisierung-und-gesamterneuerung-fachsysteme-bundesamt\/","title":{"rendered":"Digitalisation And Complete Renewal Of Core Applications Of A Federal Department"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_0 et_pb_row et_block_row preset--module--divi-row--default\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-29327 alignnone size-full\" src=\"https:\/\/www.wondercrow.ch\/wp-content\/uploads\/2019\/11\/Bundeshaus_116031825.jpg\" alt=\"\" width=\"900\" height=\"600\" srcset=\"https:\/\/www.wondercrow.ch\/wp-content\/uploads\/2019\/11\/Bundeshaus_116031825.jpg 900w, https:\/\/www.wondercrow.ch\/wp-content\/uploads\/2019\/11\/Bundeshaus_116031825-480x320.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 900px, 100vw\" \/><\/p>\n<p><strong>Initial Situation<\/strong><span style=\"font-size: 14px;\">\u00a0<\/span><\/p>\n<p>A federal department decided to renew its core business applications. For this, it set up an extensive programme with over 10 projects.<\/p>\n<p><strong>Successes<\/strong><\/p>\n<p>As lead business analyst, we significantly simplified and accelerated the implementation of the case management and output management systems by successfully reducing complexity whilst involving the business stakeholders and technical specialists.<\/p>\n<p>For the output management, we designed and quickly developed a prototype to illustrate the concepts and convince the stakeholders. Of the departments approximately 1,200 document types, we were able to identify the 20-30 most important ones for automation, covering over 80% of the cases. This enabled us to complete the concept and the implementation phases with a fraction of the planned budget and time.<\/p>\n<p><strong>Activities<\/strong><\/p>\n<p>As lead business analyst we:<\/p>\n<ul>\n<li>Modelled and described specialist processes.<\/li>\n<li>Created an overarching concept for the assignment of cases and process steps.<\/li>\n<li>Defined the functional scope for a prototype of the case management solution.<\/li>\n<li>Created the business concept for output management, as well as a \"cookbook\" and a prioritisation for implementation.<\/li>\n<li>Defined the technical prototype of the output management solution and managed its implementation.<\/li>\n<li>Performed stakeholder management.<\/li>\n<\/ul>\n<p><strong style=\"font-size: 14px;\">Keywords<\/strong><\/p>\n<ul>\n<li>Output Management<\/li>\n<li>Document Management<\/li>\n<li>Value Added Tax<\/li>\n<li>Withholding Tax<\/li>\n<li>Case Management<\/li>\n<li>Workflow System<\/li>\n<li>IBM Case Manager and IBM FileNet Content Manager<\/li>\n<li>Docucom Domtrac<\/li>\n<li>GMC Inspire<\/li>\n<li>SCRUM<\/li>\n<\/ul>\n<p><em>Remark: We performed the above-mentioned activities as employee at a former employer.<\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":29328,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,1],"tags":[44,170,48,47,169,171,49,46,168,45,41,43,42],"class_list":["post-29562","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","category-unkategorisiert","tag-case-management","tag-docucom-domtrac-en","tag-docucom-domtrac","tag-document-management","tag-document-management-en","tag-gmc-inspire-en","tag-gmc-inspire","tag-ibm-case-manager-und-ibm-filenet-content-manager","tag-ibm-case-manager-und-ibm-filenet-content-manager-en","tag-mehrwertsteuer","tag-output-management","tag-verrechnungssteuer","tag-workflow-system"],"_links":{"self":[{"href":"https:\/\/www.wondercrow.ch\/en\/wp-json\/wp\/v2\/posts\/29562","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wondercrow.ch\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.wondercrow.ch\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.wondercrow.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wondercrow.ch\/en\/wp-json\/wp\/v2\/comments?post=29562"}],"version-history":[{"count":11,"href":"https:\/\/www.wondercrow.ch\/en\/wp-json\/wp\/v2\/posts\/29562\/revisions"}],"predecessor-version":[{"id":30379,"href":"https:\/\/www.wondercrow.ch\/en\/wp-json\/wp\/v2\/posts\/29562\/revisions\/30379"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.wondercrow.ch\/en\/wp-json\/wp\/v2\/media\/29328"}],"wp:attachment":[{"href":"https:\/\/www.wondercrow.ch\/en\/wp-json\/wp\/v2\/media?parent=29562"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.wondercrow.ch\/en\/wp-json\/wp\/v2\/categories?post=29562"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.wondercrow.ch\/en\/wp-json\/wp\/v2\/tags?post=29562"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}