{"id":29566,"date":"2019-11-24T22:57:38","date_gmt":"2019-11-24T21:57:38","guid":{"rendered":"https:\/\/www.wondercrow.ch\/it-insourcing-transformation-im-finanzumfeld\/"},"modified":"2024-01-12T12:24:14","modified_gmt":"2024-01-12T11:24:14","slug":"it-insourcing-transformation-im-finanzumfeld","status":"publish","type":"post","link":"https:\/\/www.wondercrow.ch\/en\/it-insourcing-transformation-im-finanzumfeld\/","title":{"rendered":"IT-Insourcing Transformation In The Financial Sector"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;3.22&#8243;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.0.7&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243;]<img loading=\"lazy\" decoding=\"async\" class=\"wp-image-29351 alignnone size-full\" src=\"https:\/\/www.wondercrow.ch\/wp-content\/uploads\/2019\/11\/business-3370832_900.jpg\" alt=\"\" width=\"900\" height=\"600\" srcset=\"https:\/\/www.wondercrow.ch\/wp-content\/uploads\/2019\/11\/business-3370832_900.jpg 900w, https:\/\/www.wondercrow.ch\/wp-content\/uploads\/2019\/11\/business-3370832_900-480x320.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 900px, 100vw\" \/><\/p>\n<p><strong>Initial Situation<\/strong><span style=\"font-size: 14px;\">\u00a0<\/span><\/p>\n<p>For strategic reasons, a large cantonal bank decided to re-integrate the operation of its applications, including IT development. The operation of the infrastructure remained externally with the outsourcing partner. This organizational transformation affected about 400 IT employees.<\/p>\n<p><strong>Successes<\/strong><\/p>\n<p>As ITIL consultant, we ensured that the processes continued to function seamlessly after the carve-out. A key to success was a close cooperation with those affected and the management in adapting the processes.<\/p>\n<p><strong>Activities<\/strong><\/p>\n<p>In the role of ITIL consultant we have:<\/p>\n<ul>\n<li>Created the project charter for the stream &#8220;Transition IT Service Management Processes&#8221;.<\/li>\n<li>Identified the impact of the transformation on the IT Service Management Processes (Incident Management, Problem Management, Release Management, Change Management, Business Continuity).<\/li>\n<li>Re-modelled the above-mentioned IT service management processes and, where necessary, drafted &#8220;Process Interface Management&#8221; contracts between the Cantonal Bank and the outsourcing partner.<\/li>\n<li>Aligned the results with the Software Development Lifecycle and Inventory streams.<\/li>\n<\/ul>\n<p><strong style=\"font-size: 14px;\">Keywords<\/strong><\/p>\n<ul>\n<li>ITIL<\/li>\n<li>IT Operations<\/li>\n<li>Insourcing \/ Outsourcing<\/li>\n<\/ul>\n<p><em>Remark: We performed the above-mentioned activities as employee at a former employer.<\/em><br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Initial Situation\u00a0 For strategic reasons, a large cantonal bank decided to re-integrate the operation of its applications, including IT development. The operation of the infrastructure remained externally with the outsourcing partner. This organizational transformation affected about 400 IT employees. Successes As ITIL consultant, we ensured that the processes continued to function seamlessly after the carve-out. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":29352,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.\r\n\r\n\u00a0\r\n\r\n<img class=\"alignnone size-full wp-image-28721\" src=\"\/wp-content\/uploads\/2017\/02\/article_2.jpg\" alt=\"\" width=\"1400\" height=\"933\" \/>\r\n\r\n\u00a0\r\n\r\nUt velit mauris, egestas sed, gravida nec, ornare ut, mi. Aenean ut orci vel massa suscipit pulvinar. Nulla sollicitudin. Fusce varius, ligula non tempus aliquam, nunc turpis ullamcorper nibh, in tempus sapien eros vitae ligula. Pellentesque rhoncus nunc et augue. Integer id felis. Curabitur aliquet pellentesque diam. Integer quis metus vitae elit lobortis egestas. Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Morbi vel erat non mauris convallis vehicula. Nulla et sapien. Integer tortor tellus, aliquam faucibus, convallis id, congue eu, quam. Mauris ullamcorper felis vitae erat. Proin feugiat, augue non elementum posuere, metus purus iaculis lectus, et tristique ligula justo vitae magna.\r\n\r\n\u00a0\r\n\r\n<img class=\"alignnone size-full wp-image-28719\" src=\"\/wp-content\/uploads\/2017\/02\/second_image.jpg\" alt=\"\" width=\"1400\" height=\"933\" \/>\r\n\r\n\u00a0\r\n\r\nAliquam convallis sollicitudin purus. Praesent aliquam, enim at fermentum mollis, ligula massa adipiscing nisl, ac euismod nibh nisl eu lectus. Fusce vulputate sem at sapien. Vivamus leo. 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Curabitur eu amet.\r\n\r\n\u00a0","_et_gb_content_width":"","footnotes":""},"categories":[6,1],"tags":[54,55],"class_list":["post-29566","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","category-unkategorisiert","tag-itil","tag-prozess-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>IT-Insourcing Transformation In The Financial Sector | Wondercrow<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.wondercrow.ch\/en\/it-insourcing-transformation-im-finanzumfeld\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IT-Insourcing Transformation In The Financial Sector | Wondercrow\" \/>\n<meta property=\"og:url\" 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